The Queen, A Victorian Bed and Breakfast

Policies

The Queen is a child and pet friendly bed and breakfast in Central Pennsylvania, offering comfortable lodging accommodations for your whole group. Children are welcome in all rooms. Pets are accepted in every room, except for Anne’s Room and Nanny’s Attic. A $25 pet fee will be added to your reservation. Note that this fee is PER STAY, no matter the number of days or pets. A fee of $25/night per person will be charged for additional guests. Smoking is restricted to the porch and patio areas.

A full breakfast is served each morning. Hot and cold beverages are complimentary throughout your stay. *Breakfast and beverage service are not available in Virginia’s House.

Rates may be higher for special event dates including but not limited to Penn State football and graduation.

Call for weekly or monthly rates for extended stay accommodations including The Maid’s Quarters or Virginia’s House.

A two-night minimum stay may be required on special event weekends.

Payment: Your room will be held for you by using MasterCard, Visa, Discover or American Express. At check-out, you may use any of these credit cards or pay by cash or check.

A credit card will be required to guarantee your extended stay reservation and will be charged upon arrival unless you have already paid by cash or check.

Cancellation Policy: Cancellations received at least two weeks prior to the reservation date have no penalty. Cancellations with less than two weeks’ notice will require a 50% payment IF the room is not rebooked. Cancellations with less than a 48-hour notice will be charged in full.

For special event weekends, including but not limited to Penn State Football, Spring Graduation, and Memorial Day weekend; the cancellation fee is $100. If cancellation is received 30 days before the arrival date, no additional charge is made. With less than 30 days’ notice, the cancellation fee is increased to one night’s stay. With less than 14 days’ notice, full payment for your reservation will be charged to your credit card.

Privacy

Our property uses ResNexus property management system to provide secure online reservation services.

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries, please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

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